Your Fractional Tech Partner — $1,600/month
You don't need a full-time developer. You need someone who shows up, solves problems, and doesn't cost $80k a year.
Top 1% Global Designer on Uxcel100% Local to the Okanagan
What This Is
Ongoing technical and design support for businesses that need help — but not enough to justify hiring someone full-time.
Think of it as having a tech person on staff, but you only pay for what you need. Website updates. New landing pages. Email setup. Analytics. Design tweaks. Tech decisions. Someone to call when something breaks.
Up to 10 hours of work per month. Website updates, bug fixes, minor design changes, tech support, email/CRM help.
Up to 25 hours per month. Everything above, plus: marketing tech stack consulting, A/B testing setup, SEO work, design systems, longer-term projects.
What You Get
- A local, senior-level tech person on call
- Fast turnaround (usually same-day or next-day for small tasks)
- No minimum commitments — cancel anytime
- Direct access (text, email, call — no support tickets)
- Someone who actually learns your business over time
How It Works
- 01
You need something done
A landing page for a new campaign. A bug fixed. An email template designed. A plugin that's not working. A question about whether you should switch platforms.
- 02
You reach out
Text, email, or call. Tell me what you need.
- 03
I handle it
Small things get done same-day or next-day. Bigger things get scoped and scheduled.
- 04
You move on
The thing is handled. You didn't have to hire an agency, post on Upwork, or learn WordPress at midnight.
Typical Benefits
Things Get Done
No more "I'll get to that eventually" items on your to-do list.
No Hiring Headaches
No job postings, interviews, payroll, benefits, or managing someone.
Predictable Cost
You know exactly what you're paying. No surprise invoices.
Someone Who Knows Your Business
I'm not starting from scratch every time. I learn your systems, your customers, your brand.
Local Accountability
I'm in the Okanagan. I'm not disappearing.
Scale Up or Down
Need more help one month? Less the next? We adjust.
Does This Work for Me?
I'm not a tech company — do I need this?
Most of my clients aren't tech companies. They're restaurants, breweries, trades, tourism operators. They don't care about tech. They care that their website works, their emails send, and their online ads don't waste money landing on broken pages. If you have any digital presence, you have tech needs. The question is whether those needs justify a full-time employee (usually no) or a fraction of one (probably yes).
How do I know if I have enough work to justify $1,600/month?
Ask yourself: - How many times in the last 6 months did you think "I need to fix this on the website" and didn't? - How many hours did you spend fighting with tech that you'll never get back? - How much did you pay someone on Fiverr who ghosted you? If the answer to any of those is "more than zero," you have enough work. And if a month goes by where you don't need anything? We can pause. This isn't a trap.
What if my needs are unpredictable?
That's exactly what this is for. Some months you need 20 hours. Some months you need 2. The retainer covers the average. Heavy months even out with light months. If you consistently need more than the included hours, we talk about upgrading. If you consistently need less, we talk about downgrading. Simple.
Can't I just hire someone when I need them?
You can. Here's what that looks like: - Post a job, wait for responses, filter out spam - Explain your project to someone who doesn't know your business - Pay agency rates ($100-200/hour) or roll the dice on cheap freelancers - Hope they deliver on time and don't disappear - Repeat every time you need something Or you have someone on retainer who already knows your business, your brand, your customers. You send a text. It gets done.
Is This Worth It?
Shouldn't I just hire a full-time person?
Run the numbers: - Junior developer salary in Canada: $50,000-70,000/year - Benefits, EI, CPP: +20% - Equipment, software licenses: +$5,000 - Management overhead: your time - Total: $70,000-90,000/year minimum Or: - Fractional Tech Partner: $19,200/year - You get a senior-level person (not a junior learning on your dime) - No benefits, no payroll, no management - Cancel anytime Hiring makes sense when you have 40+ hours of work every week. If you have 10-20 hours of work per month, a retainer is the better math.
What if I don't use all the hours?
Unused hours don't roll over. This is intentional. The value isn't in "using up hours" — it's in having someone available. It's knowing that when something breaks, you have a person. It's the peace of mind, not the hour count. That said: if you consistently don't use your hours, we should talk about whether you're on the right tier. I'm not here to overcharge you.
Is this worth it for a small business?
$1,600/month is significant for a small business. So is 10 hours of your time every month fighting with tech. What's your hourly rate? What's your stress worth? What's the cost of a broken website during your busy season? If you're technical enough to handle everything yourself, you don't need this. If you're not, the question isn't "can I afford this?" It's "what's the cost of not having help?"
What will my business partner/spouse/accountant think?
They'll think you finally found a way to get tech help without hiring an employee. Show them the math: $19,200/year vs. $70,000+ for a full-time hire. Show them the list of things that have been broken for six months. Ask them what it's worth to have those things actually get done.
Frequently Asked Questions
What's not included?
Brand new custom web apps, complete website rebuilds, large e-commerce builds. Those are project-based. Ongoing support, updates, and small-to-medium projects are covered by the retainer.
How do I track hours?
I send a monthly summary of what was done and how long it took. Full transparency.
What if I need something urgently?
Retainer clients get priority. I'll drop what I'm doing for time-sensitive issues.
Can I upgrade or downgrade?
Yes. Just give me a heads up before the next billing cycle.
What if I go over the included hours?
I'll let you know before starting work that would exceed your tier. You can approve the extra time (billed at $150/hour), defer it to next month, or upgrade your tier.
Is there a minimum commitment?
No. Cancel anytime. I don't want to trap anyone.
Do you work with clients outside the Okanagan?
Retainers are focused locally. If you're outside the region and interested, reach out — but local businesses get priority.
Tired of doing tech yourself?
30 minutes. I'll learn about your business, hear what's been broken, and tell you whether a retainer makes sense. No pressure, no hard sell.